Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"829a31c81ead6ac20c220d8da277eb841d192197_lout","branding":{"id":"101","key":"ca","name":"v3 Beta Helpdesk","portalBaseUrl":"/servicedesk/customer/portal/101"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/c2209547-3464-4435-b32c-8b1c49413277/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NjhjODNkNS0zZDIwLTRiNGYtYmIzNS1mYjdjYjY1ZGRmNjIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmMyMjA5NTQ3LTM0NjQtNDQzNS1iMzJjLThiMWM0OTQxMzI3NyI6WyJyZWFkIl19LCJleHAiOjE3ODc3MTA4NzMsIm5iZiI6MTc4NzcxMDI3M30.OxXZYuM23klx1lObZOnGHv01gQck_1DCf9kc2ZDF6Q0&client=868c83d5-3d20-4b4f-bb35-fb7cb65ddf62&mode=fit","logoId":"c2209547-3464-4435-b32c-8b1c49413277","isLogoAvailable":true,"helpCenterTitle":"Localmind Support and Knowledgebase ","sharedPortalName":"Localmind Helpcenter","translations":{"de-DE":{"helpCenterTitle":"Localmind Support und Wissensdatenbank","sharedPortalName":"Localmind Helpcenter","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Localmind Support and Knowledgebase ","sharedPortalName":"Localmind Helpcenter","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0d0d0e","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NjhjODNkNS0zZDIwLTRiNGYtYmIzNS1mYjdjYjY1ZGRmNjIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3ODc3MTA4NzMsIm5iZiI6MTc4NzcxMDI3M30.pbu9JhyI3b6jVipXn6Ci_cea_vFNtveqWlURxL14AHQ&client=868c83d5-3d20-4b4f-bb35-fb7cb65ddf62&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#1a1a1a","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"101","key":"ca","projectId":10170,"serviceDeskId":101,"name":"v3 Beta Helpdesk","description":"","portalBaseUrl":"/servicedesk/customer/portal/101","onlyPortal":false,"reqTypes":[{"id":"10183","name":"Bug melden","descriptionHtml":"","callToAction":"Bug melden","introHtml":"<p>Submit a request or report a problem.</p>","icon":10303,"iconUrl":"https://get.support.localmind.ai/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10303","groups":[148],"key":""},{"id":"10184","name":"Idee oder Vorschlag übermitteln","descriptionHtml":"","callToAction":"Idee oder Vorschlag übermitteln","introHtml":"<p>Have a question? Submit it here.</p>","icon":10322,"iconUrl":"https://get.support.localmind.ai/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10322","groups":[148],"key":""}],"reqGroups":[{"id":148,"name":"General"}],"orderMapping":{"148":[10183,10184]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":101,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CA","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NjhjODNkNS0zZDIwLTRiNGYtYmIzNS1mYjdjYjY1ZGRmNjIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tMTgxNzg0MzQ5NCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6dXBsb2FkOioiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzg3NzExNDczLCJuYmYiOjE3ODc3MTAyNzMsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.D1QfPuVeue5mk4qXDUjcwOfs0vSkwQXWhiflPOwDY5M","targetCollection":"upload-user-collection-1817843494","endpointUrl":"https://api.media.atlassian.com","clientId":"868c83d5-3d20-4b4f-bb35-fb7cb65ddf62","tokenDurationInMins":20}},"reqCreate":{"id":10183,"projectId":10170,"issueType":{"id":"10183","name":"Bug melden"},"form":{"name":"Bug melden","descriptionHtml":"","callToAction":"Bug melden","intro":"<p>Submit a request or report a problem.</p>","instructions":"","icon":10303,"iconUrl":"https://get.support.localmind.ai/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10303","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Titel","description":"Geben sie eine kurze und prägnante Bezeichnung für das gefundene Problem ein","descriptionHtml":"<p>Geben sie eine kurze und prägnante Bezeichnung für das gefundene Problem ein</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/101/create/10183","requestValidateBaseUrl":"/servicedesk/customer/portal/101/validate/10183","calendarParams":{"firstDay":0,"date":"2026-08-26T04:11:14+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NjhjODNkNS0zZDIwLTRiNGYtYmIzNS1mYjdjYjY1ZGRmNjIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tMTgxNzg0MzQ5NCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6dXBsb2FkOioiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzg3NzExNDc0LCJuYmYiOjE3ODc3MTAyNzQsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.-9K5UkPda7mAzTXCUXdt4BMJrWtSIsrxlMqTUf5sLWM","targetCollection":"upload-user-collection-1817843494","endpointUrl":"https://api.media.atlassian.com","clientId":"868c83d5-3d20-4b4f-bb35-fb7cb65ddf62","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":3791123260046317,"updated":"2026-02-16T11:13:45.910626553Z","publish":{"jira":{"newIssueIssueTypeIds":[],"newIssueRequestTypeIds":[],"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[10183],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":3791123260046317,"name":"Alpha external Bug Report","submit":{"lock":false,"pdf":false},"templateFormUuid":"567a59fe-5359-48a1-825e-7b709247dcd8"},"layout":[{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"success"},"content":[{"type":"paragraph","attrs":{"localId":"7c117e47-4f24-4706-8ae7-167611c6bf40"},"content":[{"type":"text","text":"Danke, dass Sie an unserem Beta-Test partizipieren!"}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":25},"layout":"default","localId":"14bba466-37fb-4cae-8c7b-0e06a1285ecd"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":27},"layout":"default","localId":"baf159f6-c66c-41bd-a44c-53ca7a0705bf"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":26},"layout":"default","localId":"5f93a45b-6c95-4f66-92f4-17acf6c47b46"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":19},"layout":"default","localId":"3d856f5d-bdfd-4983-97dd-ef8da2cd7398"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":2},"layout":"default","localId":"51ee4d38-88dc-47a1-ae8a-71f5e295fb47"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":29},"layout":"default","localId":"2a8088c9-8fef-453e-97e3-fe8cab6e8b25"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":16},"layout":"default","localId":"ef316ca0-1ba2-42cd-a1ea-dfebe58ed2c0"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":20},"layout":"default","localId":"bffe9495-1998-457a-8aae-87084049651d"}},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default","localId":"0bf81c63-f376-4658-85c3-8dfaf2850b26"},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":5},"layout":"default","localId":"ad494723-7779-436b-8bcf-9a5b1fa8530e"}},{"type":"paragraph","content":[]}]},{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":15},"layout":"default","localId":"b45715d3-3d26-439d-b1ca-f0619c501115"}},{"type":"paragraph","content":[]}]}]}]}]},{"version":1,"type":"doc","content":[]}],"conditions":{"17":{"i":{"co":{"cIds":{"16":["5"]}}},"o":{"sIds":["1"]},"t":"sh"}},"sections":{"1":{"name":"Critical","conditions":["17"]}},"questions":{"19":{"type":"dt","label":"Datum","description":"An welchem Tag ist das Problem aufgetreten?","validation":{"rq":false},"choices":[],"questionKey":""},"15":{"type":"cm","label":"Browser","description":"Welcher Browser wurde verwendet","validation":{"rq":false},"choices":[{"id":"1","label":"Chrome","other":false},{"id":"2","label":"Edge","other":false},{"id":"3","label":"Firefox","other":false},{"id":"4","label":"Internet Explorer","other":false},{"id":"5","label":"Opera","other":false},{"id":"6","label":"Safari","other":false},{"id":"0","label":"Andere …","other":true}],"questionKey":""},"26":{"type":"tl","label":"Beschreiben Sie das Problem","description":"eine kurze Beschreibung des Bugs","validation":{"rq":true},"choices":[],"questionKey":""},"16":{"type":"cs","label":"Priority","description":"","validation":{"rq":false},"choices":[{"id":"5","label":"Critical","other":false},{"id":"2","label":"High","other":false},{"id":"3","label":"Medium","other":false},{"id":"4","label":"Low","other":false}],"questionKey":""},"5":{"type":"cm","label":"Modul","description":"Welches Modul ist betroffen","validation":{"rq":false},"choices":[{"id":"3","label":"Agents / Chat","other":false},{"id":"2","label":"Daten / Analysen","other":false},{"id":"1","label":"Automate","other":false},{"id":"4","label":"Tools / MCPs","other":false},{"id":"5","label":"Administration / Verwaltung","other":false}],"questionKey":""},"25":{"type":"ts","label":"Name","description":"Ihren Namen","validation":{"rq":false},"choices":[],"questionKey":""},"2":{"type":"pg","label":"Wie ist das Problem aufgetreten? ","description":"Beschreiben Sie möglichst genau, mit welchen Schritten sich der Bug replizieren lässt","validation":{"rq":false},"choices":[],"questionKey":""},"29":{"type":"at","label":"Bilder hinzufügen","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"20":{"type":"tl","label":"Welches Ergebnis haben sie erwartet?","description":"Beschreiben Sie, falls notwendig, welches Ergebnis oder Ablauf erwartet wurde.","validation":{"rq":false},"choices":[],"questionKey":""},"27":{"type":"ts","label":"Organisation","description":"Welcher Firma oder Organisation gehören Sie an?","validation":{"rq":false},"choices":[],"questionKey":""}}},"uuid":"567a59fe-5359-48a1-825e-7b709247dcd8"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":3791123260046317,"updated":"2026-02-16T11:13:45.910626553Z","publish":{"jira":{"newIssueIssueTypeIds":[],"newIssueRequestTypeIds":[],"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[10183],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":3791123260046317,"name":"Alpha external Bug Report","submit":{"lock":false,"pdf":false},"templateFormUuid":"567a59fe-5359-48a1-825e-7b709247dcd8"},"layout":[{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"success"},"content":[{"type":"paragraph","attrs":{"localId":"7c117e47-4f24-4706-8ae7-167611c6bf40"},"content":[{"type":"text","text":"Danke, dass Sie an unserem Beta-Test partizipieren!"}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":25},"layout":"default","localId":"14bba466-37fb-4cae-8c7b-0e06a1285ecd"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":27},"layout":"default","localId":"baf159f6-c66c-41bd-a44c-53ca7a0705bf"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":26},"layout":"default","localId":"5f93a45b-6c95-4f66-92f4-17acf6c47b46"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":19},"layout":"default","localId":"3d856f5d-bdfd-4983-97dd-ef8da2cd7398"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":2},"layout":"default","localId":"51ee4d38-88dc-47a1-ae8a-71f5e295fb47"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":29},"layout":"default","localId":"2a8088c9-8fef-453e-97e3-fe8cab6e8b25"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":16},"layout":"default","localId":"ef316ca0-1ba2-42cd-a1ea-dfebe58ed2c0"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":20},"layout":"default","localId":"bffe9495-1998-457a-8aae-87084049651d"}},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default","localId":"0bf81c63-f376-4658-85c3-8dfaf2850b26"},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":5},"layout":"default","localId":"ad494723-7779-436b-8bcf-9a5b1fa8530e"}},{"type":"paragraph","content":[]}]},{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":15},"layout":"default","localId":"b45715d3-3d26-439d-b1ca-f0619c501115"}},{"type":"paragraph","content":[]}]}]}]}]},{"version":1,"type":"doc","content":[]}],"conditions":{"17":{"i":{"co":{"cIds":{"16":["5"]}}},"o":{"sIds":["1"]},"t":"sh"}},"sections":{"1":{"name":"Critical","conditions":["17"]}},"questions":{"19":{"type":"dt","label":"Datum","description":"An welchem Tag ist das Problem aufgetreten?","validation":{"rq":false},"choices":[],"questionKey":""},"15":{"type":"cm","label":"Browser","description":"Welcher Browser wurde verwendet","validation":{"rq":false},"choices":[{"id":"1","label":"Chrome","other":false},{"id":"2","label":"Edge","other":false},{"id":"3","label":"Firefox","other":false},{"id":"4","label":"Internet Explorer","other":false},{"id":"5","label":"Opera","other":false},{"id":"6","label":"Safari","other":false},{"id":"0","label":"Andere …","other":true}],"questionKey":""},"26":{"type":"tl","label":"Beschreiben Sie das Problem","description":"eine kurze Beschreibung des Bugs","validation":{"rq":true},"choices":[],"questionKey":""},"16":{"type":"cs","label":"Priority","description":"","validation":{"rq":false},"choices":[{"id":"5","label":"Critical","other":false},{"id":"2","label":"High","other":false},{"id":"3","label":"Medium","other":false},{"id":"4","label":"Low","other":false}],"questionKey":""},"5":{"type":"cm","label":"Modul","description":"Welches Modul ist betroffen","validation":{"rq":false},"choices":[{"id":"3","label":"Agents / Chat","other":false},{"id":"2","label":"Daten / Analysen","other":false},{"id":"1","label":"Automate","other":false},{"id":"4","label":"Tools / MCPs","other":false},{"id":"5","label":"Administration / Verwaltung","other":false}],"questionKey":""},"25":{"type":"ts","label":"Name","description":"Ihren Namen","validation":{"rq":false},"choices":[],"questionKey":""},"2":{"type":"pg","label":"Wie ist das Problem aufgetreten? ","description":"Beschreiben Sie möglichst genau, mit welchen Schritten sich der Bug replizieren lässt","validation":{"rq":false},"choices":[],"questionKey":""},"29":{"type":"at","label":"Bilder hinzufügen","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"20":{"type":"tl","label":"Welches Ergebnis haben sie erwartet?","description":"Beschreiben Sie, falls notwendig, welches Ergebnis oder Ablauf erwartet wurde.","validation":{"rq":false},"choices":[],"questionKey":""},"27":{"type":"ts","label":"Organisation","description":"Welcher Firma oder Organisation gehören Sie an?","validation":{"rq":false},"choices":[],"questionKey":""}}},"uuid":"567a59fe-5359-48a1-825e-7b709247dcd8"},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}